video1.0<iframe src="https://www.loom.com/embed/6d2059da371d4fe08e55088af62fe3ca" frameborder="0" width="2320" height="1740" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>17402320Loomhttps://www.loom.com17402320https://cdn.loom.com/sessions/thumbnails/6d2059da371d4fe08e55088af62fe3ca-a96d1d8ebdf7c253.gif266.194In this video, I walk you through how to apply specific return reasons to different product groups, using jackets and bags as examples. We create product groups based on tags and set up tailored return reasons that enhance the customer experience by ensuring relevant questions are asked during the return process. I demonstrate how customers will see different return options based on the product they select, which helps us gather meaningful data on return reasons. Please take a moment to review the setup process and consider how it can improve our returns handling. Your feedback on this approach would be greatly appreciated.