<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/6e130ae6d858407182a673810cda81c4&quot; frameborder=&quot;0&quot; width=&quot;1670&quot; height=&quot;1252&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1252</height><width>1670</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1252</thumbnail_height><thumbnail_width>1670</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/6e130ae6d858407182a673810cda81c4-dbdb1e25439a0c8f.gif</thumbnail_url><duration>546.809</duration><title>Introducing Welly: Your AI-Powered Support Sidekick! 🤖</title><description>Hi everyone! I&apos;m excited to introduce Welly, our AI-powered support sidekick, which has been assisting on the applicant and contractor side and is now available for you on the jurisdiction, government staff side. Welly learns from past support interactions and the help center to provide quick and effective responses to your questions, helping us maintain our personal touch while scaling our support. I encourage you to give Welly a try for any general inquiries and see how it can assist you. Please remember that while Welly can answer many questions, it cannot perform certain actions like deleting records or changing workflow steps, but it will escalate those requests to our team. I&apos;m looking forward to seeing how Welly enhances your support experience!</description></oembed>