video1.0<iframe src="https://www.loom.com/embed/6e494252facc42ea992e7455ee22d5db" frameborder="0" width="1348" height="1011" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10111348Loomhttps://www.loom.com10111348https://cdn.loom.com/sessions/thumbnails/6e494252facc42ea992e7455ee22d5db-2db744dc972b10b1.gif374.9007In this video, I discuss the challenges we're facing with our AI agent that consults customers about health insurance plans. The main issue is that it often fails to mention the names of the plans when comparing them. I also demonstrate the error by showing the logs and how the AI mispronounces certain numbers. I would appreciate your insights on these issues, especially regarding the model output and the knowledge base document.