video1.0<iframe src="https://www.loom.com/embed/6f8c359f9e3e40c6bcd972bf8810ef41" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/6f8c359f9e3e40c6bcd972bf8810ef41-cef626cd159b3f0f.gif198.73In this video, I walk you through setting up an email automation based on client tags, specifically for when an inspection is confirmed. I demonstrate how to name the automation, select the appropriate category, and add conditions for sending emails to VIP agents. I also cover how to customize the email content, including using placeholders for personalization, and how to set time parameters for when the email should be sent. Once everything is set up, I emphasize the importance of saving the automation as active to ensure it functions correctly. Please make sure to follow these steps carefully to enhance your communication with clients and agents.