video1.0<iframe src="https://www.loom.com/embed/6fe3eed37d5949c08aac5ecfa679a598" frameborder="0" width="1210" height="907" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9071210Loomhttps://www.loom.com9071210https://cdn.loom.com/sessions/thumbnails/6fe3eed37d5949c08aac5ecfa679a598-3bcffc17cd626f8d.gif139.701This Loom helps schedule an appointment for knee pain with a sports medicine orthopedic specialist, Dr. Patel. The caller provided a medical number (1111) and date of birth (March 12, 1985) for coverage verification. The plan, an Aetna Choice POS plan, is active and Dr. Patel is in-network with a specialist co-pay of $30. Open times were reviewed, and the appointment was booked for Tuesday at 9:30 in the morning.