<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/70f8b82e7f374d63b10df0db171bd6e1&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/70f8b82e7f374d63b10df0db171bd6e1-6793e881a9301825.gif</thumbnail_url><duration>46.56</duration><title>Video introduction - Kurt Simon Daluz </title><description>This Loom introduces Kurt Simon-Deluz and summarizes his customer service experience. He is 24 years old and based in Antipolo City, Philippines, with 2 years and 5 months as a customer service representative. In his first role, he supported a telco account handling billing inquiries, processing orders, basic troubleshooting, and simple opportunities. In his most recent healthcare account for weight loss products, he handled inbound calls, billing issues, live chat, and phone support.</description></oembed>