video1.0<iframe src="https://www.loom.com/embed/71dc4eb42d6c4c70b1853d33304a22c0" frameborder="0" width="1494" height="1120" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11201494Loomhttps://www.loom.com11201494https://cdn.loom.com/sessions/thumbnails/71dc4eb42d6c4c70b1853d33304a22c0-19aaf0c0c3b03123.gif188.768This Loom explains how to collect deposits and set up new move-in payments in Sunbound. Navigate to Actions, select Collect Payment, enter the amount, add the resident’s name and payment purpose note, and if it is a move-in within the next 30 days, check the box to prompt support outreach. Enter the payer’s name, email, and phone number, then choose Pay now to process via ACH in person or Send to pay to email an invite and payment link. Finally, review payment status in the Payment section, where items move from unpaid to paid in real time, and you can cancel or resend payment requests such as for James Dean.