video1.0<iframe src="https://www.loom.com/embed/72cf922fb25343b3b9fab9ce306918f7" frameborder="0" width="1672" height="1254" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12541672Loomhttps://www.loom.com12541672https://cdn.loom.com/sessions/thumbnails/72cf922fb25343b3b9fab9ce306918f7-a90addb00586dbc5.gif1031.8143This video gives a high-level overview of what every customer service agent should do every day. It walks through the four main priorities: clearing Gorgias tickets, managing unfulfilled orders, checking reviews, and monitoring messages across all platforms. The goal is to be proactive, resolve issues before customers reach out, and keep all orders accounted for.