video1.0<iframe src="https://www.loom.com/embed/73f97855c7274c5ea7737c53115cd8d6" frameborder="0" width="1538" height="1153" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11531538Loomhttps://www.loom.com11531538https://cdn.loom.com/sessions/thumbnails/73f97855c7274c5ea7737c53115cd8d6-00001.gif213.3333333333333Hi, this is Tim, and in this video, I'll show you how to manage your customer's email opt-in and opt-out settings. I want to clarify that this process will not opt them out of any essential communications from you. Essential communications include automated emails related to bookings, such as confirmation, cancellation, transfer, and trial attendance emails. However, you have the option to send additional emails, like marketing emails about classes or events. GDPR requires that customers have the ability to opt out of these non-essential emails, and I'll explain how you can do it for them. By accessing your client area, finding the customer in question, and toggling their subscription status, you can easily manage their email preferences.