video1.0<iframe src="https://www.loom.com/embed/740b3958ed8b4abcb6f94ac85bc9ceb9" frameborder="0" width="1668" height="1251" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12511668Loomhttps://www.loom.com12511668https://cdn.loom.com/sessions/thumbnails/740b3958ed8b4abcb6f94ac85bc9ceb9-8f89496049873daf.gif153.067This Loom explains an update to how cash payments and change are handled in Techmetric going forward. Previously, if a customer paid with cash and the amount differed from the exact amount due, entering cash back required using a temporary calculator that cleared when closed. Now, when the cash amount is entered (example: $608.61 due and $620 paid), Techmetric immediately calculates the overpayment and offers options to give cash back, apply it as an advanced payment, or add it to store credit, carrying the remaining $11 forward for a future repair. After posting, the RO summary reflects tendered cash, change given, and the RO paid-in-full status.