video1.0<iframe src="https://www.loom.com/embed/74b9d90f162f4089ae05a4d4e748e986" frameborder="0" width="1572" height="1179" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11791572Loomhttps://www.loom.com11791572https://cdn.loom.com/sessions/thumbnails/74b9d90f162f4089ae05a4d4e748e986-73eb9f765996a600.gif133.481In this video, I provide an overview of how to take action on refill requests that come through our automated system. I walk you through the process of approving, denying, or replacing a refill request, highlighting key details such as the medication information and prescriber. You’ll see how to navigate to today's chart and use the review button to access the request details. If you need to make changes, I explain how to edit the medication specifics before finalizing your decision. Please ensure you follow these steps when handling refill requests to maintain our workflow efficiency.