<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/74d703f5ba3645ee8183c037ce77cdc3&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/74d703f5ba3645ee8183c037ce77cdc3-1717093465892.gif</thumbnail_url><duration>325.965</duration><title>Intake Script - Question vs Statement - Definition and Setup</title><description>In this video, I, Gary from HomeSource, will explain the new feature called Intake Script. I will discuss the difference between a statement and a question that can be set up in Intake Script. This feature allows salespeople and service personnel to prompt customers for specific information. I will demonstrate how to set up statements and questions in the system, and show how they are used in the sales order and quote processes. Watch the video to learn more about this useful feature and how it can improve customer interactions.</description></oembed>