<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/74edda24a2eb4e5e995fc7358c846983&quot; frameborder=&quot;0&quot; width=&quot;1720&quot; height=&quot;1290&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1290</height><width>1720</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1290</thumbnail_height><thumbnail_width>1720</thumbnail_width><thumbnail_url>https://cdn.loom.com/os/loom-media-content/loom/346ef557-93bf-4857-a6e5-2c240dea7494/29cca35d-ff33-4522-a07f-236f315ec9ca/sessions-thumbnails-74edda24a2eb4e5e995fc7358c846983-5c09721598de9b70.gif/binary?authToken=eyJraWQiOiJtaWNyb3MtZ3JvdXAvdGRwLW9zLWFyY2hldHlwZS9yYjVnOGJkdXJoZzQ4cDFmIiwiYWxnIjoiUlMyNTYifQ.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.jdV_HooclWdyfB3q4Z9toeQ5vuzxJLAWBrJygdOaQGY0J7SRBOJsQCxrdEDTlo55uOWHFnX3xoD8XAzAcoYO8Y8grTZnhWa3yp0XQxxSD5TbHaS-wju2QP3Wu9XHHAH8iLM92RcFNYcWhcsEtegEL5c_ta6vUkQBTtKYJ56DtyNf-0F1_5P-7QsgJze0vJ8encd0B7TZK7JqItGwYMgoPNUDlRxchhGM9GcRlF6t3sp0FI-zRuXhIU32VP-ppBkAG8DKblx1XugGsTrlDMDM784ajZxJpfDKgGigqlJkJGMl1LVHgPUuQLN8z6X8QoWOK2QwbR92qycMJTBIdIGAfA&amp;Expires=1791643027&amp;Signature=K0YulbDt3unKaUo5RP7LfWo0xfSSTA9tHVdltAA6eTAFTOpeL-WLJyrUi%7EhuIJsNuo3mMD8baX4udDymoLmqKVIYRpXjrS%7E2PXBIe%7E44pUhT16gY7zH0bwkQJneA%7E19GwiVl-2B5NyFh%7EIrEuJVxSBYovIoJusgibvSpxEMZDCvEArVhzxaF60WNIKUXY9ntMebTdPW6YJf8tIGFMu-4uf38NJ1XciIiGec3Z3f8o491KxfHWkRmo8TkxsXg9rIfIzuELh%7E82%7Ei4mCCPrlfdmjFqxw%7E4IZBFZgAjaFvPGaS7TNb4h8PawRcx7MOkEvNtJ-71CZMEeJZsV7LOD7e2dA__&amp;Key-Pair-Id=KQOSYIR44AIC0</thumbnail_url><duration>188.779</duration><title>Training an Agent With Knowledge Bases</title><description>This Loom explains how to train an agent using a knowledge base and know-how. It describes adding common FAQs and sales objection handling answers as simple key value question and response pairs so the agent can reuse them even if they are not placed in prompts. It also covers guardrails, including setting trigger words and sentences for topics like politics and responding in a constrained way. The Loom then gives a brief detour showing how to create a personal phone knowledge base by using basic mode and either uploading a file, pasting text, or scanning a website, waiting for the embedding to reach a ready state before attaching it to the agent.</description></oembed>