video1.0<iframe src="https://www.loom.com/embed/7592ccf56f614316a5a8a428827f1807" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/7592ccf56f614316a5a8a428827f1807-94be8f7704b63313.gif158.144In this video, I’m excited to share some new features in Prism that will enhance our workflow. We now have options for managing work orders more effectively, including the ability to change their status and receive notifications for cancelled tasks. Additionally, engineers can stay logged in for up to 360 days, which will streamline our processes. Please make sure to familiarize yourself with these updates, as they will help us improve our SLA results.