<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/75ad14f6f8bb4d9d83fd4e8b2da1175f&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/75ad14f6f8bb4d9d83fd4e8b2da1175f-ce5de96d6e1a091b.gif</thumbnail_url><duration>119.192</duration><title>Editing Customer SMS Notifications - Desktop</title><description>In this video, I walk you through how to change the wording of text messages sent to customers. I demonstrate the process of accessing the workflow and locating the specific SMS you want to edit. For example, I show how to modify a message confirming a successful booking for a trailer. I encourage you to explore the options available and personalize the messages to enhance customer communication. Please take action by reviewing your current text messages and making any necessary adjustments.</description></oembed>