video1.0<iframe src="https://www.loom.com/embed/76d7b36f0014445faf39dccf753d8b40" frameborder="0" width="1672" height="1254" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12541672Loomhttps://www.loom.com12541672https://cdn.loom.com/sessions/thumbnails/76d7b36f0014445faf39dccf753d8b40-37e3aed34918318a.gif115.1055In this video, I’m explaining the new process for creating support tickets as of April 28th. We will no longer accept email ticketing, so everything must go through the platform. I walk you through how to access the support tab, open a ticket, and select the appropriate priority levels. Please make sure to familiarize yourself with this new system and start using it for all support requests.