video1.0<iframe src="https://www.loom.com/embed/779d292c7b9244c1ba158a3060f7eed7" frameborder="0" width="1910" height="1432" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14321910Loomhttps://www.loom.com14321910https://cdn.loom.com/sessions/thumbnails/779d292c7b9244c1ba158a3060f7eed7-68a8e3bf0e70a081.gif498.368In this video, I walk you through the process of creating an automation tool for generating Zoom meetings specifically for incidents within our GSM UI. First, I demonstrate how to connect your Zoom account to the GSM site, which is a crucial prerequisite. After establishing this connection, I configure a global automation rule that triggers a Zoom meeting when an incident is created. I also show you how to name the meeting and save the automation rule. Please ensure you follow these steps to streamline our incident management process effectively.