<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/77f8cb24dd74455d80b011ed6ea3d36f&quot; frameborder=&quot;0&quot; width=&quot;1748&quot; height=&quot;1311&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1311</height><width>1748</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1311</thumbnail_height><thumbnail_width>1748</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/77f8cb24dd74455d80b011ed6ea3d36f-0df52a81d9b2a755.gif</thumbnail_url><duration>72.762</duration><title>Charging a no-show or late cancellation fee</title><description>In this video, I want to inform you about our policy regarding appointment fees for no-shows and last-minute cancellations. Clients will be charged if they do not show up for their appointment or cancel less than 24 hours in advance. I encourage you to mark these appointments accordingly to reflect their status, as your time is incredibly valuable. While the decision to charge the fee is ultimately up to you, I recommend doing so. Please ensure you communicate this policy clearly to your clients.</description></oembed>