<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/780c6c98984e4d23903f16e42f1f21d3&quot; frameborder=&quot;0&quot; width=&quot;1728&quot; height=&quot;1296&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1296</height><width>1728</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1296</thumbnail_height><thumbnail_width>1728</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/780c6c98984e4d23903f16e42f1f21d3-00001.gif</thumbnail_url><duration>223.39999999999992</duration><title>Lead Follow up</title><description>In this video, I explain the lead follow-up process and how to handle different scenarios. I discuss the &quot;needs contacted&quot; column, which represents leads that require follow-up. These are people who have reached out to us but haven&apos;t been successfully contacted for a quote. I also touch upon situations where Spanish-speaking applicants call in for job inquiries and when leads are out of our service area. I demonstrate how to close leads that are out of service and how to handle leads that are in our area but still need to be contacted for a quote. Additionally, I provide a brief overview of the quoting process. Watch this video to gain a better understanding of our lead follow-up procedures and how to effectively manage leads.</description></oembed>