video1.0<iframe src="https://www.loom.com/embed/7a4bd12bd508436d83a6dce9cf8eae18" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/7a4bd12bd508436d83a6dce9cf8eae18-a4b41a47968d8167.gif102.031In this video, I walk you through the process of correcting a name error on a certificate. I demonstrate how to access the profile of the individual, ensure their name is correctly entered, and then manually send the updated certificate. It's important to double-check the first and last names to avoid any issues. Please make sure to follow these steps if you encounter similar problems.