video1.0<iframe src="https://www.loom.com/embed/7a4d193fb4df40799238a7cafe301009" frameborder="0" width="1730" height="1297" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12971730Loomhttps://www.loom.com12971730https://cdn.loom.com/sessions/thumbnails/7a4d193fb4df40799238a7cafe301009-e148bd78a5e6e21a.gif147.2In this video, I walk you through how Drive can streamline our customer onboarding process for crystal cleaning by using a pre-qualification form. We can ask urgency questions, allow customers to upload photos of the areas they want cleaned, and gather budget-related information to better serve them. I demonstrated how repeat customers can select their preferred times directly, while new customers will enter a request state for follow-up. I encourage you to consider implementing this form to enhance our scheduling efficiency and customer experience. Please take a look at the sample form I created and think about how we can make this process even smoother.