video1.0<iframe src="https://www.loom.com/embed/7b0789a598c246b59094a10aba7b76bb" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/7b0789a598c246b59094a10aba7b76bb-475c91f3051a0784.gif119.9746In this video, I demonstrate how to use the time tracking app in Zendesk to pull data into Gekko board for visualizations. I specifically create a widget to track how long my colleague Ben has spent on tickets today, using the total time spent in seconds from the app. I filter the data to focus solely on updates made today, ensuring I get an accurate tally of his work. If you're looking to visualize time spent on tickets, I encourage you to follow along and set up a similar widget for your team.