<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/7b6592f717f0406393c169f9f0ada51a&quot; frameborder=&quot;0&quot; width=&quot;960&quot; height=&quot;720&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>720</height><width>960</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>720</thumbnail_height><thumbnail_width>960</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/7b6592f717f0406393c169f9f0ada51a-5f9f2b882b2afec4.gif</thumbnail_url><duration>447.683</duration><title>How to Log Contacts in the Refuge House Pulse Portal</title><description>In this quick training video, I covered how to log a contact in the Refuge House Pulse Portal. It&apos;s important to remember that you don&apos;t need to log contacts involving Refuge House staff, as they will handle those details. I demonstrated how to select the type of contact, whether it&apos;s a phone call, text message, in-person meeting, or email, and how to include relevant participants in the exchange. Additionally, I highlighted the option to use voice-to-text for ease of logging information. Please make sure to save your entries once you finish logging your contacts.</description></oembed>