video1.0<iframe src="https://www.loom.com/embed/7ceda27c5e85433a928cdeba01c5c7fb" frameborder="0" width="1990" height="1492" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14921990Loomhttps://www.loom.com14921990https://cdn.loom.com/sessions/thumbnails/7ceda27c5e85433a928cdeba01c5c7fb-aac6547355fe58ab.gif461.172In this video, I discuss how Montonio can enhance the post-purchase experience for our customers by providing a unified order tracking page. This feature allows us to send personalized tracking links directly to customers' inboxes, reducing the number of 'where's my order' inquiries and support calls. Impressively, this page attracts 75,000 customers each month, with each customer visiting it around three times before their parcel arrives, making it a prime opportunity to encourage repeat purchases without additional marketing efforts. I encourage you to consider how we can leverage this tool to improve our customer engagement and satisfaction.