video1.0<iframe src="https://www.loom.com/embed/7d615ae59812453fbab44910126792c8" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/7d615ae59812453fbab44910126792c8-169affa527d64a90.jpg297.533This Loom explains how to create and embed a chat widget that enables website visitors to start real time conversations routed into the same SMS and email inbox used in the user’s CRM. It covers the chat widget builder options including chat type, initial messaging, widget position, enabling a form or redirect, assigning to a live employee, branding, business hours, and compliance toggles. It also discusses additional settings like notification sound, allowing voice notes and attachments, and messaging acknowledgements. Finally, it shows how to add the chat widget to a funnel via the settings, then preview to confirm the chat box appears on the website.