video1.0<iframe src="https://www.loom.com/embed/7de9a7c3f20246a7acc0f849ec2a327f" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/7de9a7c3f20246a7acc0f849ec2a327f-00001.gif394.15Hi, my name is Dana Benjamin Allen, principal of Back of the Nutkin Consulting. In this video, I will introduce you to the concept of empathy maps and how they can help you understand and engage with the communities and people you seek to impact. I will explain the different frameworks and layouts of empathy maps and guide you through the process of using them effectively. I will also provide tips on determining your activity's scope, facilitation needs, and agenda. By the end of this video, you will have a clear understanding of how to create and utilize empathy maps to enhance your project or process.