video1.0<iframe src="https://www.loom.com/embed/7f0a051d7c7f46a9bf3c7261adcc0d0f" frameborder="0" width="1728" height="1296" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12961728Loomhttps://www.loom.com12961728https://cdn.loom.com/sessions/thumbnails/7f0a051d7c7f46a9bf3c7261adcc0d0f-f919fcdf39b8c7f2.gif888.426This Loom demonstrates a real time customer support and messaging system with role based authentication and a WordPress plugin integration. It explains that public registration is limited to customer, merchant, and designer accounts, while admin and agents are restricted via backend for security, then tests the Socket.io powered inbox with typing indicators. The author walks through escalating a support issue from an always available assistant to a human agent and shows messages appearing immediately in both directions. It also covers the WordPress plugin settings, including widget configuration, a custom post type for chat sessions, REST API routes, shortcode embedding with context values, and a separation where WordPress embeds the Next.js app via an iframe for the real time experience.