video1.0<iframe src="https://www.loom.com/embed/7f322ff3bc584456b4058855a6407349" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/7f322ff3bc584456b4058855a6407349-81907be143d1f75c.gif277.718In this video, I walked you through the concept of channels in NowGo and how to set them up. A channel segments jobs into different areas or functions, and acts as a boundary for optimisation and assignment, so jobs can only be assigned to shifts and drivers within that channel. I showed how to view channels in Dispatch using Select a channel, and noted that visibility depends on your account permissions. I then showed how to create a new channel in Settings, Channel settings, and that External reference is optional for API use. There was no specific action requested beyond creating the channel if needed.