video1.0<iframe src="https://www.loom.com/embed/7fb90cf53ef74b6a8cdd7db38da02a51" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/7fb90cf53ef74b6a8cdd7db38da02a51-1694667171224.gif279.983In this video, I discuss the concept of opportunity and its difference from crises and non-crises. Opportunity refers to the scope of improvement in a particular area or product. I also explain the two types of decisions: program decisions and non-programmed decisions. Program decisions are routine and follow a fixed manner or guidelines, while non-programmed decisions are more complex and require references from internal and external environments. I also touch upon the process of decision making, which involves seven steps. Watch the video to gain insights into these important concepts.