video1.0<iframe src="https://www.loom.com/embed/801920bc53a742378b70e672b58d95e9" frameborder="0" width="1258" height="943" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9431258Loomhttps://www.loom.com9431258https://cdn.loom.com/sessions/thumbnails/801920bc53a742378b70e672b58d95e9-5b26aca4e206c5c1.gif400.011This Loom introduces how to use Sage Chat to view and fix data, emphasizing duplicate record merges. It shows you can ask about your own data, such as checking the last call with a client or who a phone number belongs to, and that data access is read-only for safety while you learn. The main example merges two prospects with the same email, Cat Stevens and Yusuf Islam, preserving addresses, care plans, and recording activity. It also notes you can create or correct records, delete incorrect entries, and draft follow-up emails based on the most recent recording when needed.