video1.0<iframe src="https://www.loom.com/embed/8085e71413db4ed9b18edf91f83a29ec" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/8085e71413db4ed9b18edf91f83a29ec-18ee105e07aff6dd.gif345.423In this video, We explain the importance of message templates for efficient communication with donors via email, text, and WhatsApp. We demonstrate how to create and customize templates for different channels, emphasizing the use of merge tags for personalization.