video1.0<iframe src="https://www.loom.com/embed/80b8e398706f42359dd545657a5dde96" frameborder="0" width="1890" height="1417" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14171890Loomhttps://www.loom.com14171890https://cdn.loom.com/sessions/thumbnails/80b8e398706f42359dd545657a5dde96-5584de4e4b6942dc.gif264.75In this video, I explain the importance of rejecting "ups" at HomeSource Systems to differentiate between real customers and others. I demonstrate how to reject an up, provide examples of non-up customers, and guide through the rejection process on the system. Action requested: Understand the rejection reasons and process.