<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/810ad30c742743459e7ff5483af5e19b&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/810ad30c742743459e7ff5483af5e19b-fd6b9c3cb2236eb6.gif</thumbnail_url><duration>240.471</duration><title>Understanding Caregiver Rewards and Redemption Process</title><description>In this video, I explain how the rewards system works for caregivers and our agency, ONCE Engage. I walk you through the rewards balance section, highlighting that we need to maintain a minimum balance of $50 in our agency wallet to facilitate gift card redemptions. I also detail the redemption process, including setting limits for individual caregivers or the group as a whole, which resets monthly. Please ensure that the Cardon file is up to date to avoid payment issues. Remember, effective management of our rewards system is crucial for supporting our caregivers.</description></oembed>