video1.0<iframe src="https://www.loom.com/embed/811aed3710d543d086860a78ab88f099" frameborder="0" width="1724" height="1293" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12931724Loomhttps://www.loom.com12931724https://cdn.loom.com/sessions/thumbnails/811aed3710d543d086860a78ab88f099-1699391655751.gif262.086In this video, I will walk you through troubleshooting tips for the certifications feature within the loop product. I will cover three different features: manually awarding the entire certification, manually adding an attempt, and overwriting the status of an existing attempt. I will provide step-by-step instructions and explain how to handle different scenarios. This video aims to help you ensure accurate record-keeping and resolve any issues you may encounter with certifications.