video1.0<iframe src="https://www.loom.com/embed/81e65cf5c02c4cee8fe786d7b711e1d3" frameborder="0" width="2560" height="1920" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>19202560Loomhttps://www.loom.com19202560https://cdn.loom.com/sessions/thumbnails/81e65cf5c02c4cee8fe786d7b711e1d3-f24162c82fed1024.gif28.529This Loom explains how a lack of systems nearly derailed the business before working with Penelope. The speaker says the business felt heavy and manual, and the logistics of running programs became so overwhelming that parts of the business paused. They emphasize that this situation was costing them energy, time, and revenue, making it difficult to keep everything together.