<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/821e3ec3352145a29e7529236f15b8b7&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/821e3ec3352145a29e7529236f15b8b7-b68cc4159c1a752d.gif</thumbnail_url><duration>76.246</duration><title>How to Access and Export Call and Recording Details on Sage Care</title><description>In this video, I explain how to access the call or recording detail page for activities on the SageCare app. You can find this by going to your inbox or the contact detail page and clicking on the timestamp at the top right corner of each activity. This will take you to the detail page where you can view the description and summary of the call. Additionally, I show you how to expand the transcript for easier scrolling and searching. Please make sure to highlight, copy, and export any content you need directly from this page.</description></oembed>