video1.0<iframe src="https://www.loom.com/embed/82219f3e1cc24e25bf227e44d4425c3a" frameborder="0" width="1152" height="864" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8641152Loomhttps://www.loom.com8641152https://cdn.loom.com/sessions/thumbnails/82219f3e1cc24e25bf227e44d4425c3a-21920eb9c5b84d1d.gif463.112In this video, I walk you through the key features of our contact management system, focusing on custom fields, tags, and automations. I demonstrate how to access and interpret the contact details, including DND status and communication history, which is crucial for managing leads effectively. I also highlight the importance of tasks and notes, as well as how to handle appointments. Please pay attention to the DND feature, as it prevents sending messages to contacts who have opted out. Make sure to familiarize yourself with these functionalities to enhance your workflow.