video1.0<iframe src="https://www.loom.com/embed/82a399b7ff704818868fda15ed211d23" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/82a399b7ff704818868fda15ed211d23-ea3eb866763c0ee8.gif161.771In this video, I walk you through the various metrics available in our system, including client reports, carer happiness, and waiting time metrics. You can explore data from the past 12 months, 6 months, 3 months, or just last month, and break it down by teams and incident types. I encourage you to check the carers' information, including their well-being and travel times, as this data can help us improve our services. Please remember that you can download this information as a CSV or print it for your records. If you have any questions or need assistance, feel free to reach out.