video1.0<iframe src="https://www.loom.com/embed/82b2a59661fb46ecaf827b9f166d4dbf" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/82b2a59661fb46ecaf827b9f166d4dbf-f1fecbea1ac99df7.gif127.829334This Loom explains how to customize CRM fields. The presenter directs viewers to go to Settings, then CRM Customization, where they can request additional fields to display. As an example, they show adding how people hear about the company, such as Facebook and Ad, Brand, plus custom options. They also describe creating custom questions and fields, like a “day to start” field, so the CRM can show what is most important.