<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/83dfed03e6174419b61306d875f0201b&quot; frameborder=&quot;0&quot; width=&quot;1250&quot; height=&quot;937&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>937</height><width>1250</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>937</thumbnail_height><thumbnail_width>1250</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/83dfed03e6174419b61306d875f0201b-b2ebc9f8048ae167.gif</thumbnail_url><duration>232.6439</duration><title>Demonstrating the Agent Configuration and Call Process</title><description>In this video, I walk you through the Agents configuration page where you can create and manage your agents. I demonstrate how to initiate a call, including a sample conversation about checking in on a load status and handling a tire puncture situation. You’ll see how the conversation is structured based on the prompts I provided, and at the end, you’ll receive a transcript of the entire interaction along with relevant details. I encourage you to explore updating the prompts for better responses. Please let me know if you have any questions or need further assistance!</description></oembed>