<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/840b778624e840cdba498297c8c3175d&quot; frameborder=&quot;0&quot; width=&quot;1668&quot; height=&quot;1251&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1251</height><width>1668</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1251</thumbnail_height><thumbnail_width>1668</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/840b778624e840cdba498297c8c3175d-feed1a34acff4e5c.gif</thumbnail_url><duration>199.217</duration><title>Mastering Account Plans for Customer Success 🚀</title><description>In this video, I discuss account plans and their importance in creating tailored strategies for our key customers, particularly those at risk or undergoing significant changes. I explain how to set up and manage these plans in Impact Pilot, emphasizing their role in tracking measurable outcomes and syncing with HubSpot for progress monitoring. You&apos;ll see how to filter accounts with plans and access detailed overviews of our progress. I encourage you to utilize these account plans to enhance our customer strategies and drive better results. Please take a moment to explore the account planning section and familiarize yourself with the tools available.</description></oembed>