video1.0<iframe src="https://www.loom.com/embed/856a2badbbaa41ba87b14983a16b9a60" frameborder="0" width="1512" height="1134" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11341512Loomhttps://www.loom.com11341512https://cdn.loom.com/sessions/thumbnails/856a2badbbaa41ba87b14983a16b9a60-full-1703367609076.jpg487.615In this video, I will explain the purpose of the Unified Inbox, which is to centralize all communication between residents and management teams in one place. I will also demonstrate how different inboxes are linked to specific user roles, allowing for a clean and organized inbox experience. Additionally, I will cover the option to set up phone numbers for each case and the ability to customize business hours and out-of-office messages. Finally, I will show how to create templates for quick and efficient responses. Watch this video to learn how to optimize your communication workflow and enhance resident engagement.