video1.0<iframe src="https://www.loom.com/embed/85cf7855bc7c4d0a8c343c5390556b99" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/85cf7855bc7c4d0a8c343c5390556b99-05c50294f2708e26.gif248.991This Loom introduces six new ShopView reports and explains how to use them. The new reports, available in the Reports section under previous reports (including Work in Progress, Technician Utilization, Sales by Customer, Sales by Representative, Parts Velocity, and Inventory Value), require the Reports permission and let each user customize columns that persist. It also notes you can check multiple locations at once and that printouts, expanded views, and summaries respect on-screen filters. For Sales by Customer, it breaks out parts (shopping cart icon) and services, and for Sales by Representative it highlights labor delta as the difference between clocked and billed invoiced hours where green is positive, red is negative, and black is break-even.