<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/86131bc28cd74e5db2db6f79c6758fcc&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/86131bc28cd74e5db2db6f79c6758fcc-02e05f8bbbb83cf5.gif</thumbnail_url><duration>161.558</duration><title>What do I do if customers aren&apos;t staying long enough to get the full value of their subscription?</title><description>Hi everyone! In this video, I’m excited to walk through an example for you to use to help retain customers who might want to cancel their subscriptions too early. For instance, if a customer has only been using a supplement for 20 days but needs to be subscribed for 60 days to see results, we can create a custom URL save offer that educates them on the benefits of sticking with it. I’ll show you how to personalize these offers based on cancellation reasons and segment customers who have been active for less than 30 days. I encourage you to explore this feature and think about how we can implement it to enhance customer retention.</description></oembed>