<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/862c56f0681a471693f1b82f6f934d10&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/862c56f0681a471693f1b82f6f934d10-00001.gif</thumbnail_url><duration>191.137</duration><title>SmartQ Tips</title><description>Hey, in this quick video, I&apos;ll be sharing some tips on how to navigate and manage tickets in Smart Cube. I&apos;ll show you how to filter tickets, keep track of important ones, and move them through different stages. Pay attention to the part about archiving tickets, as it can be useful when searching for specific clients. No action is required from you, but this information will help you become more efficient in using Smart Cube.</description></oembed>