video1.0<iframe src="https://www.loom.com/embed/87a568276553482ca69e95e391293437" frameborder="0" width="1114" height="835" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8351114Loomhttps://www.loom.com8351114https://cdn.loom.com/sessions/thumbnails/87a568276553482ca69e95e391293437-c687c016ccb9d980.gif1089.345In this video, I addressed the issue we faced with our utility account due to a missed payment. We need to ensure all tenants pay their own utilities moving forward. I encountered problems when trying to pay the balance of $473.25 using my debit card, as the system was down. I explored options for payment, including using the automated phone system or paying in person at a Walmart. Please make sure to check your payment methods and be prepared for potential issues.