<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/87f9d1d246f645459d90269b10a1b02e&quot; frameborder=&quot;0&quot; width=&quot;1440&quot; height=&quot;1080&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1080</height><width>1440</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1080</thumbnail_height><thumbnail_width>1440</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/87f9d1d246f645459d90269b10a1b02e-00001.gif</thumbnail_url><duration>92.403</duration><title>Setting Up a Point of Contact in the RMS</title><description>In this video, I explain how to set up a point of contact in the RMS (franchise management system). I discuss the importance of having a contact person to receive reports and provide support. I guide you through the process of adding a contact in the settings tab, including their name and email address. I also mention the option to sign them up for specific reports. No action is requested from the viewers, but this information is crucial for effective franchise management.</description></oembed>