<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/88be624b680042b8a11c54060a8bdbb6&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/88be624b680042b8a11c54060a8bdbb6-bee72b4bfda8a21f.gif</thumbnail_url><duration>4085.84</duration><title>Resident Portal Overview and Payment Features 💳</title><description>In this video, I walk you through the features of our new resident portal, focusing on payments and messaging capabilities. Residents can make payments via various methods, including credit cards, ACH, and mobile check deposits, with clear visibility of any associated fees. I also highlight the auto-pay feature, which allows residents to customize their payment schedules. Additionally, I discuss the messaging system for communication with residents and the importance of syncing data with Yardi and MDS. Please review the portal and provide feedback on any enhancements you think would improve user experience.</description></oembed>