video1.0<iframe src="https://www.loom.com/embed/88dad4a21605499993f95d1018a4116d" frameborder="0" width="1806" height="1354" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13541806Loomhttps://www.loom.com13541806https://cdn.loom.com/sessions/thumbnails/88dad4a21605499993f95d1018a4116d-4bf4177541a882db.gif455.076In this video, I walk you through the back end of our development stores within Shopify, focusing on how to navigate the customers tab. You'll learn how to search for customer profiles, view their details, adjust points balances, and manage referral information. I also cover how to handle community actions and the process for accepting or rejecting them. Please make sure to familiarize yourself with these features, as they will help you answer customer inquiries effectively. If you have any questions, especially about referrals, feel free to reach out.