video1.0<iframe src="https://www.loom.com/embed/8963c0ea38ab450bade0ee93c99e947a" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/8963c0ea38ab450bade0ee93c99e947a-0c48f8f87d81eade.gif300.779In this video, I walk you through common issues families face when setting up their parent portal accounts. If you're having trouble logging in, I explain how to retrieve your username or reset your password. For those new to the portal, I guide you through creating an account, emphasizing the importance of entering your student’s information exactly as provided. I recommend adding one student at a time to avoid errors, and if you encounter any issues, please screenshot the error message and send it to me for assistance. Thank you for your patience as we work through this process together!